📋 Terms & Conditions

Welcome to Band9PTE. These Terms and Conditions ("Terms") govern your use of our website band9pte.com.au and related services. By accessing or using our service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree with any part of these Terms, you must not use our service.

2. Service Description

2.1 What We Provide

Band9PTE is a free online platform that provides:

• PTE Academic practice tests for all modules (Speaking, Writing, Reading, Listening)
• AI-powered instant scoring and feedback
• Full mock tests simulating the actual PTE exam
• Progress tracking and performance analytics
• Study tips and strategies
• Vocabulary practice and learning materials

2.2 Free Service

Our core services are provided completely free of charge. We may display advertisements to support the platform.

3. User Accounts

3.1 Account Creation

• You must be at least 16 years old to create an account
• You must provide accurate and complete information
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities under your account
• One person may not maintain multiple accounts

3.2 Account Security

• Use a strong, unique password
• Do not share your account credentials with others
• Notify us immediately if you suspect unauthorized access
• We are not liable for losses due to unauthorized account access caused by your failure to secure your credentials

4. User Conduct and Responsibilities

4.1 Acceptable Use

You agree to use our service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems or other user accounts
• Upload, transmit, or distribute any malicious code, viruses, or harmful content
• Scrape, copy, or redistribute our content without permission
• Reverse engineer, decompile, or attempt to extract source code
• Use automated systems (bots, scrapers) to access the service
• Interfere with or disrupt the service or servers
• Impersonate others or provide false information
• Harass, abuse, or harm other users
• Share or sell your test results as if they were official PTE scores

4.2 Content Submission

• You retain ownership of content you submit (test answers, essays, recordings)
• By submitting content, you grant us a license to use, process, and store it for providing our services
• You are responsible for ensuring your submitted content does not violate any laws or third-party rights
• We reserve the right to remove any inappropriate content

5. Intellectual Property Rights

5.1 Our Content

All content on Band9PTE, including but not limited to:

• Practice questions and test materials
• AI scoring algorithms and feedback systems
• Website design, layout, and graphics
• Logo, branding, and trademarks
• Written content, tips, and strategies
• Software code and databases

...is owned by Band9PTE or its licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our service for personal, non-commercial purposes only. You may not:

• Copy, reproduce, or republish our content
• Create derivative works based on our service
• Use our content for commercial purposes
• Remove or modify any copyright notices

6. Disclaimers and Limitations

6.1 "As Is" Service

Our service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• Accuracy, completeness, or reliability of content
• Fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free operation
• Security or freedom from viruses

6.2 No Guarantee of Results

6.3 Third-Party Services

We use third-party services (AI providers, cloud storage, analytics) and are not responsible for their performance, availability, or actions. We make no warranties regarding third-party services.

7. Limitation of Liability

7.1 No Liability for Damages

To the maximum extent permitted by law, Band9PTE and its operators shall not be liable for any:

• Direct, indirect, incidental, or consequential damages
• Loss of profits, revenue, data, or opportunities
• Damages resulting from use or inability to use the service
• Damages from errors, omissions, or inaccuracies in content
• Damages from unauthorized access to your account or data
• Damages from third-party actions or services

7.2 Maximum Liability

If we are found liable despite the above limitations, our total liability shall not exceed AUD $100 (one hundred Australian dollars).

8. Service Availability

8.1 Maintenance and Downtime

• We may suspend or interrupt service for maintenance, updates, or technical issues
• We will attempt to provide notice of planned maintenance when possible
• We are not liable for any damages resulting from service interruptions

8.2 Modifications to Service

We reserve the right to:

• Modify, update, or discontinue any feature or service
• Change pricing (currently free)
• Introduce new features or remove existing ones
• Update content, questions, or materials

9. Account Termination

9.1 Your Rights

You may delete your account at any time by contacting support@band9pte.com.au. Upon deletion:

• Your account access will be revoked
• Your personal data will be deleted (see Privacy Policy)
• Test history and progress will be permanently removed

9.2 Our Rights

We reserve the right to suspend or terminate your account immediately, without notice, if you:

• Violate these Terms
• Engage in fraudulent or illegal activities
• Abuse or misuse the service
• Harm other users or our platform
• Create multiple accounts to circumvent restrictions

10. Advertising

We display advertisements to support our free service. By using Band9PTE, you agree that:

• Advertisements may appear on various pages
• We use Google AdSense and other advertising partners
• Ads may be personalized based on your browsing behavior
• You can manage ad preferences through browser settings
• We are not responsible for third-party advertiser content or actions

11. Changes to Terms

We may update these Terms at any time. When we make material changes:

• We will update the "Last Updated" date
• We may notify you via email or website notice
• Continued use after changes constitutes acceptance
• If you disagree with changes, you must stop using the service

12. Governing Law and Disputes

12.1 Governing Law

These Terms are governed by the laws of Australia. Any disputes shall be resolved in Australian courts.

12.2 Dispute Resolution

Before filing legal action, you agree to:

• Contact us at support@band9pte.com.au to resolve the issue
• Provide a detailed description of the dispute
• Attempt good-faith negotiation for 30 days

13. Indemnification

You agree to indemnify, defend, and hold harmless Band9PTE, its operators, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use or misuse of the service
• Your violation of these Terms
• Your violation of any third-party rights
• Content you submit to the service

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Band9PTE regarding the use of our service.

16. Contact Information

For questions about these Terms:

• General Support: support@band9pte.com.au
• Advertising: ads@band9pte.com.au
• Website: band9pte.com.au

17. Acknowledgment

By using Band9PTE, you acknowledge that:

• You have read and understood these Terms
• You agree to be legally bound by these Terms
• You understand this is not an official PTE service
• AI scores are estimates and may differ from official results
• You use the service at your own risk